Tablets

I keep hearing how Android tablets suck rocks, and how Apple owns the tablet market, and that this platform and that platform are D.O.A. and various other bits of breathless hyperbole.

That Apple is currently dominant in tablet computing is true. That tablet computing is eating up netbook sales is true (despite all the denials).

But what I do not get is all this stuff about how everything other than iPad is doomed. But then, I don't get the iPad2 as a device. More on that in a sec...

I currently have a Motorola Xoom, and I love it. When my first one was stolen out of my car (so I guess a Xoom is worth stealing in broad daylight), I went from Walmart to Walmart to Costco (Verizon ones only in stock: No thanks) to Walmart till I found another. Eight stores in all. The Xoom is about the same weight and thickness as my iPad1 was. It is fast, and has a different aspect ratio, but it more or less feels like the iPad1 in the hand.

I have held an iPad2, and I did not like it as well. It felt.. thin. I know from the teardown reports that the glass in thinner... and glued in. The screen resolution is the same as the iPad1. Yes, it was faster than the 1, and it had a front facing camera and all that, but I would take an iPad1 over an iPad2. Or, in my case, a Xoom.

If they can make them thinner with the same battery life and thinner glass, then how about the same thickness, the same serviceability, and longer battery life instead? 10 hours is not magical. If you can make it thinner and still run 10 hours, then keep it the same, and make it run for 12 or 15 hours instead. My preference anyway.

Motorola has apparently moved about 250,000 Xooms in the first three months, and that has been classified by the media as abject failure. Maybe it is: I have no idea if it is profitable at that volume or not, though I would think that it is.

It is being measured by the insanely profitable iPad I suppose, and that of course is where all the hype comes in. Anyone remember when Apple said it was introducing this phone thing and they would be happy with just 1% of the market?

I lived with my iPad1 for a year, and I handed off to its next owner in perfect working order. It was a nice unit, and did exactly what I wanted it to do for the most part. The Xoom does everything it did, only faster and in 16:9 instead of 4:3.

Drag and drop to load files. No iTunes involvement. I like the Xoom better in every possible way. It even has some of the same gripes. I did not like that the iPad did not use MicroUSB for data and power, and the Xoom uses a proprietary power cord too, though it does have MicroUSB for data. The Xoom charges way faster than the iPad did, so that is a plus for the special power connector. And having had a Xoom stolen, I have a spare now, which is handy.

There are not as many Xoom accessories, but all the ones that I had for the iPad I have for the Xoom, and then some. I always meant to get some sort of music base station for the iPad, and I did get one of the Xoom, and now it is the perfect alarm clock.

I have not rooted it yet, but I will eventually, if for no other reason than to get Titanium Backup running. But unlike the iPad, there is less of a feel of urgency because it feels like it is putting less restrictions on me.

I don't know what the tech media is smoking: They are only sharing with each other. The Xoom, the Acer A500, The Samsung 10.1, et al (and yes, I like the 10.1 inch screen size) are all fine units, and if they are not tearing Apples market share up, they are all pretty good units in their own right. Here is hoping that hype does not become reality, as it seems that what most of these folks would like to see at this point is a failure, so that they can trot out an "I told you so" rather than looking at whether the devices work, and are worthy.

A week with 2.0.1

I have been on vacation in Far West Texas for about a week now. This is actually my real home out here, as I just rent in the Space City.

2.0.1 has been a mixed bag: Stability is better, but still not great. keyboard hangs are still there. Battery life is pathetic still.

On the Amtrak train out here, I exhausted the Lenmar external battery and was at about 50% of the internal battery when I finally arrived in the Alpine, TX train station. We were running about two hours behind because every time a freight train needed our tracks, we pulled over on a siding and waited. It is a crime of epic proportions that we in the US have let our railroad system decline like this, now when we need it most. Really: Tracks in both directions guys! The carbon footprint of me on a train going 600 miles to Far West Texas is just a tiny fraction of me in my Honda Fit driving the same route. But I digress...

The Lenmar was good for about two full charges, so that means in 17 hours I charged my phone twice, and then used it down to 50% again. First company that makes a decent auxiliary battery I can just leave strapped on gets my business.

Here is what I was doing: I watched about five hours of movies, listened to 10 hours of audiobook, and occasionally used the GPS to get a fix on what city I was near. From the specs, I should have used slightly less than two charges worth, and it did not seem to be the movies or audiobooks doing the damage to the battery. The visible drop came when I was using the GPS / Map function.

This matches an observation I made when I was in SanFran a few weeks ago: I went to the city with a full charge, and I *only* used the GPS / Map function while there. Nothing else. By then end of about 8 hours of walking around the city and getting fixes (mostly for fun: I knew where I was most of the time) the battery was in the red.

GPS eats battery.

Another thing I have never really thought through about this: If you can not see a cell tower, the GPS is worthless. If it can not load a map, so it can draw a pin on it, it just goes into la-la land. Not even a basic longitude and latitude readout appears. That seems like an oversight: Another assumption that people will never be out of sight of a cell tower.

On the train, we were following I-90 most of the way, but at one point we skimmed within feet of crossing over into Mexico. For a while, I had no signal at all. Then I had only signal from Mexican cell infrastructure, which AT&T warned me about with a nifty IM telling me that International rates now applied.

I slapped it into airplane mode for an hour, and when I took it back out, it was back to "no signal". I was glad to see it went in and out of Airplane mode: I had read that some were having trouble with that after the 2.0.1 upgrade.

Since arriving, the iPhone has been in Airplane mode most of the time: my house sits in a Caldera, and the rim walls of the volcano contain enough iron that no cell signal penetrates. No Internet either, although that is because of a problem over at the cable company.

More iPhone Support Center, plus World Domination

Akshun J , well known Internet Apple non-fan, humorist, Blogger, and generally good person (if for no other reason than he likes my stuff.... :) ) posted a comment on my last post about the experience I had with the Apple support center, and it went this way:

"It's all a secret plot. A Romulan conspiracy to overthrow the Federation.

Although the best cosmetic surgeons have made him look human, Steve Jobs is clearly a Romulan. Who could doubt this? "

And here I thought he was a deity (humorous first minute of this video):

http://www.youtube.com/watch?v=z2gO8blNd4A

Actually, I can not complain. Turned out the second iPhone return box was because someone at Apple had read my comments in the first attempt to get the iPhone fixed via the Apple web site, realized I needed to send in the iPhone, and sent the box. Another call to 1-800-my-iphone got everything cleared up.

More importantly: I talked to two very nice people at the support center. Bridgette and Jamey. They were helpful, knowledgeable, and also clearly both native speakers of my language (which is a Polyglot of AmerEnglish and Geekish). They both realized right away they did not need to run a script with me on how to do things to diagnose my problem, and jumped right in to actually solving my problem. Add to that the whoever read my web submission at the support center realized that the "headphones" (that ended up being a docking station for some reason) being sent were not going to fix the problem, and sent the return box.

I did get an email noting that the dock had been returned and that there was no charge. Nice.

In this day and age, getting to talk to competent people in a support center was a pure joy.

I use Linux all day long every day, and I love it dearly. The new Ubuntu 8.04 is looking very spiff. I can't wait for the Mint 5.0 version of it! The people I have dealt with for support on Linux have all been very good as well. But that is a different deal. This was a good support center experience from a commercial vendor, and that is rare. Good on you, Apple. Keep up the good work.

Honesty also forces me to admit one last thing. When my little Internet tablet was gone, even for only two days, I felt amazingly bereft. My backup phone is a Motorola C168. Nice sound quality, and loud enough ringers. Light weight. Impressive talk time. But it was just a phone. I am used to being able to look things up on the Internet no matter where or when. At dinner the other day my daughter was telling me about "Red Pandas", which I had never heard of, and right there in Taco Palace I was able to get a quick look at one, and see what they were related to, and know that there are only 2500 of them left. The ability to do this was so very cool. Made the time I was spending with my daughter that much better because I was able to get up to speed fast.

I borrowed a Blackberry Curve the other day to see what its Internet access looked like. Yuch. I welcome the day the iPhone has competition, but as of right now, it does not.

I totally get Akshun J's dislike and distrust of Apple. It is not very far away from how I feel about Microsoft and the things they did to stomp out anyone and anything in their way to world desktop domination. Apple could very easily (now that they have something like 14% of the laptop market) be positioned in the near future to begin to do and act the same way as MS. In fact, in an odd turn of events, they might even force MS to become more open as they continue to watch their market share eroded from the bottom by Linux and from the top by Apple. The way MS rigged the OOXML fight shows us that that day is not yet here though.

Similarly Apple has proven that they will deal roughly with small companies and developers, although in the case of the iPhone SDK there is at least some concession that Apple is not able to fully control the iPhone platform, as much as they dearly want to. Apple needs the developer community to support them. Unto itself the iPhone is a blank slate waiting to be written upon. Example at lunch today:

We were waiting for the veggie dumplings to steam over at Lai Lai's, and my daughter asked me if she could borrow my iPhone. She looked at it, then at me and said is disgust as she handed it back "You haven't hacked this yet." I admitted that I had not. She wanted to know what was taking me so long. I had had the phone for over a day at that point.

Without all the extra things I put on the phone when it is hacked, she did not think it was any better than her RAZR. Of course she was not looking to Netsurf. She wanted to play games.

I am trying to decide if I will hack it at all, or if I will wait to see what the App Store looks like. The guys from iPhone DevCamp think that their way is better of course, but I have to admit that the idea of being able to get stuff for the phone in a vendor supported way is tempting after this little experience.

Or, I may put Linux on it. They say the new PWNED way of getting into the iPhone is going to let them be able to put whatever they want on the iPhone. I won't for now because the experience at the support center is going to keep me on the Apple side of things (even if I decide to hack it in the near future). It is not blind, unthinking loyalty though. Quite the opposite. I am always watching to see what the vendor is going to do next.

Beside, if I go too darkside, Akshun J will reach through the Internet (being a series of tubes) and poke me.

On Vacation With the iPhone

I am on vacation for the next two weeks . A normal vacation for me means just connecting to the Internet from time to time, and only using the Apple Macbook. No experimenting with Linux. The Linux laptops are all sleeping at home. This is not because they don't work fine on the road but because I can always run Linux as a guest on the Mac should the need arise.

The new Juniper VPN client works fine from the Apple or Linux. The only reason Linux hardware stayed home is because I did not want to carry that many computers. It is vacation after all.

The point of this post is that so far the Mac has not left the case. The misnamed iPhone has been been meeting my entire computing device needs. Near access points it is fast, otherwise not quite as fast. Web browsing, email, this blog post, keeping Twitter up-to-date,weather, maps to places I have not been... All on the Apple Mini-iTablet.

Oh, yes. It is also a phone.

If I decide to check work email, I'll need the Macbook: even MS Lookout Webmail works from the iPhone, but the screen does not really have enough space on it to be fast on the poorly formatted web pages Lookout Web creates. I don't like the screens much on a big screen either.... MS needs to go to Google Mail school for Webmail clients.

Steve Carl
Blogs: on-being-open.blogspot.com / talk.bmc.com
Sent from my iPhone